Privacy Notice for Auto Express Inc.
This Privacy Policy describes how Auto Express Inc. (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you visit autoexpress123.com or use our services.
This policy applies solely to information collected through this website and related communications.
1. Information We Collect
We collect information that you voluntarily provide to us, including:
Personal Information
- Name
- Email address
- Phone number
- Pickup and delivery addresses
- Vehicle details (type, condition, modifications)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited and usage behavior
2. How We Use Your Information
We use your information to:
- Provide quotes and transportation services
- Process bookings and orders
- Communicate with you regarding your shipment
- Respond to customer service requests
- Improve our website and services
We do not sell or rent your personal information to third parties.
SMS consent is not shared with third party
3. Information Sharing
We may share your information only as necessary to fulfill your request, including with:
- FMCSA-authorized carriers
- Dispatch and logistics partners
- Payment processors
- Customer support tools
All third parties are required to protect your information and use it only for service-related purposes.
4. SMS Consent & Mobile Information
By providing your phone number and opting in, you consent to receive SMS communications from Auto Express Inc.
Important Disclosures:
- Mobile opt-in data and consent will NOT be shared with third parties or affiliates for marketing purposes
- Consent is not a condition of purchase
Types of Messages:
- Quote updates
- Dispatch notifications
- Pickup and delivery coordination
- Customer support communications
Message Details:
- Message frequency may vary
- Message and data rates may apply
Opt-Out:
You may opt out at any time by replying STOP
Help:
Reply HELP or contact us at:
📞 877-428-8697
📧 [email protected]
5. Your Rights & Control Over Your Information
You have the right to:
- Request access to the data we have about you
- Correct or update your information
- Request deletion of your data
- Opt out of future communications
To exercise these rights, contact us using the information below.
6. Data Security
We take appropriate security measures to protect your information:
- SSL encryption for data transmission (“https”)
- Secure servers and restricted access
- Access limited to authorized personnel only
While we use commercially reasonable safeguards, no method of transmission over the internet is 100% secure.
7. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Recognize returning visitors
Cookies do not store personally identifiable information directly.
You may disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.
9. Orders & Service Information
When placing an order, you must provide:
- Contact information (name, phone, email)
- Shipping details (pickup/drop-off location)
- Vehicle information
This information is used strictly to fulfill your transport request.
10. Data Retention
We retain your information only as long as necessary to:
- Fulfill services
- Comply with legal obligations
- Resolve disputes
11. Changes to This Privacy Policy
We may update this Privacy Policy at any time.
Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions or concerns about this Privacy Policy, contact us:
Auto Express Inc.
📞 877-428-8697
📧 [email protected]
